CMoore Awards & Promotions LLC is a family owned and operated company located in Southern Wisconsin. We offer merchandise from many of the leading Promotional Products suppliers in the industry. We are your one stop shop for all of your promotional products needs.

Our Guarantee: If we are given an in-hand date, we guarantee to deliver your product on time, or the shipping is FREE. (We cannot be held responsible for delays on the part of the carrier who is delivering your merchandise.)

If your product is not printed to your specifications as approved on the proof, we will reprint the order at no additional charge.

Our Contact Information:
By E-Mail: cmoore@cmooreawards.com

By Standard Mail:
CMoore Awards & Promotions LLC
2611 Joliet Street
Janesville, WI 53546

By Phone:
608-921-2824

By Fax:
608-741-2388

Hours of Operation:
By Phone / Email: M-F 8am - 5 pm CDT.
(Please leave a message if we are unavailable. We will get back to you promptly. We return most calls the same buinsess day.)
Online Catalog: Open 24 hrs
Business Meetings: By Appointment Only

cmoore@cmooreawards.com

Pricing:

All prices are subject to change at any time without notice.

Production Times:

Blank Product: 1 - 3 business days

Awards: 7 - 10 business days

Plaques: 10 - 20 business days

Apparel: 3 - 4 weeks

Business Gifts: 7 - 10 business days

Products with Medallions: 20 - 25 business days

Shipping Information:

Orders for blank product usually ship within 1-3 business days. Decorated orders generally take between 7-10, however, they could take up to 28 business days to complete depending on the product, order quantity, order specifications, and proof approval. Many other variables can change the course of your purchase order. To be sure that your order runs smoothly, be sure to submit all information needed to process the order completely. This includes company name, account number (if available), e-mail address, telephone number, fax number, bill to information, ship to information, purchase order number (if applicable), shipping method, in hand date, item number, item name (for verification purposes), item color, item quantity, imprint method, imprint color(s), imprint location(s), and be sure to submit artwork to art@cmooreawards.com. Some orders will take less than 10 days to complete, others will take more than 20 days to complete. To be sure on the production time for your product, please send a quote request to cmoore@cmooreawards.com.

Refund, Returns and Cancellation Policies:

Please contact us within 15 business days of receipt of your order with any claims, or return requests. Prior to shipping your merchandise back, please e-mail returns@cmooreawards.com to get an RA # for the return as well as a return address. We will review your claim and get back with your promptly on a course of action.

Order cancellations are accepted. We must receive your cancellation request in written form, either by fax, e-mail or postal mail. You will be charged for any costs incurred before the cancellation request is received. No cancellations available on orders after the proof has been approved.

Stock Availability:

We cannot guarantee stock availability on any item in our catalog. Stock is allocated on a first come first serve basis. If we are out of stock on an item that you have ordered, we will attempt to find a comparable replacement and contact you immediately.