General Information
Production Time
Proofs will be sent within 1-3 business days after receipt of order. Production time begins after written
proof approval. Proof approval can be faxed to 608-741-2388 or e-mailed to
cmoore@cmooreawards.com. If you choose not to see a proof on your order, please fax or e-mail your
waiver with your order.
Screen Print
Setup charge is $45.00 per color per location per logo. For extra colors or locations (if applicable) add
$1.00 each.
Digital Transfers
Setup charge is $35.00 per design. 3x5 up to 15 sq inches, 5x7 up to 35 sq inches, 8x10 up to 80 sq
inches or 14x14 up to 196 sq inches.
Embroidery
Setup charge is $65.00 for up to 6000 stitches. Please add $0.31 per additional 1000 stitches per piece
plus additional setup charge of $65.00.
Paper / Product Proofs
A black and white, electronic or faxed paper proof will be provided with every order at no cost for the first
proof. If additional proofs are requested, please add $10.00 for each additional proof produced. If
multiple proofs are needed your production schedule may be delayed. When receiving a paper proof be
sure to approve layout, spelling, grammar, and logo registration.
If a product proof is requested, please add $40.00 plus the cost of the item and any applicable setups or
running charges. Standard production times apply for product proofs. Please specify where the product
proof should ship and via what method. Customer is responsible for freight for all product proofs
produced.
Random Samples
Random samples are available upon request.
Cancellations
Upon receipt of your faxed cancellation, we will confirm within 24 hours if your cancellation has been
accepted by our vendor. Orders cannot be cancelled after proofs have been approved or after the order
has reached production. You will be charged $25.00 plus all costs incurred to date.
Complaints or Disputes
Complaints or disputes must be made within in 15 days after receipt of order.
Less Than Minimum
Less Than Minimum is not available.
International Shipping / Split Shipping / Drop Shipping
International shipping is available at $20.00 per location. Customer must supply a UPS or Federal
Express number to ship internationally. Declared values will be the items listed price unless otherwise
specified. Customer is responsible for all taxes, duties and miscellaneous charges related to the
shipment.
Split shipping is available at $10.00 per shipment. Please provide addresses in excel format. We cannot
ship to PO Boxes, so please provide physical addresses for each location.
Drop shipping is available at $10.00 per location after the first. Please provide addresses in excel format.
We cannot ship to PO Boxes, so please provide physical addresses for each location.
Shipping
Standard production times are listed for each item individually. C.O.D. shipments are not available. All
orders are shipped primarily using UPS. Please specify if an alternative carrier is preferred.
Claims
All claims for breakage must be made by the receiver with the freight carrier and done within 10 days
after receipt of merchandise. The receiver must save the outer carton(s) as well as the inner contents for
inspection purposes.
Payment Terms:
All prices are in US dollars. We accept payment via check, money order, Visa, MasterCard or Discover.
Checks should be paid to the order of CMoore Awards. If you wish to pay via credit card please be sure
to include all necessary information for correct processing including, card number, expiration date and
verification code. First time customers, please fill out a new account application to obtain an account.
Production Time
Proofs will be sent within 1-3 business days after receipt of order. Production time begins after written
proof approval. Proof approval can be faxed to 608-741-2388 or e-mailed to
cmoore@cmooreawards.com. If you choose not to see a proof on your order, please fax or e-mail your
waiver with your order.
Screen Print
Setup charge is $45.00 per color per location per logo. For extra colors or locations (if applicable) add
$1.00 each.
Digital Transfers
Setup charge is $35.00 per design. 3x5 up to 15 sq inches, 5x7 up to 35 sq inches, 8x10 up to 80 sq
inches or 14x14 up to 196 sq inches.
Embroidery
Setup charge is $65.00 for up to 6000 stitches. Please add $0.31 per additional 1000 stitches per piece
plus additional setup charge of $65.00.
Paper / Product Proofs
A black and white, electronic or faxed paper proof will be provided with every order at no cost for the first
proof. If additional proofs are requested, please add $10.00 for each additional proof produced. If
multiple proofs are needed your production schedule may be delayed. When receiving a paper proof be
sure to approve layout, spelling, grammar, and logo registration.
If a product proof is requested, please add $40.00 plus the cost of the item and any applicable setups or
running charges. Standard production times apply for product proofs. Please specify where the product
proof should ship and via what method. Customer is responsible for freight for all product proofs
produced.
Random Samples
Random samples are available upon request.
Cancellations
Upon receipt of your faxed cancellation, we will confirm within 24 hours if your cancellation has been
accepted by our vendor. Orders cannot be cancelled after proofs have been approved or after the order
has reached production. You will be charged $25.00 plus all costs incurred to date.
Complaints or Disputes
Complaints or disputes must be made within in 15 days after receipt of order.
Less Than Minimum
Less Than Minimum is not available.
International Shipping / Split Shipping / Drop Shipping
International shipping is available at $20.00 per location. Customer must supply a UPS or Federal
Express number to ship internationally. Declared values will be the items listed price unless otherwise
specified. Customer is responsible for all taxes, duties and miscellaneous charges related to the
shipment.
Split shipping is available at $10.00 per shipment. Please provide addresses in excel format. We cannot
ship to PO Boxes, so please provide physical addresses for each location.
Drop shipping is available at $10.00 per location after the first. Please provide addresses in excel format.
We cannot ship to PO Boxes, so please provide physical addresses for each location.
Shipping
Standard production times are listed for each item individually. C.O.D. shipments are not available. All
orders are shipped primarily using UPS. Please specify if an alternative carrier is preferred.
Claims
All claims for breakage must be made by the receiver with the freight carrier and done within 10 days
after receipt of merchandise. The receiver must save the outer carton(s) as well as the inner contents for
inspection purposes.
Payment Terms:
All prices are in US dollars. We accept payment via check, money order, Visa, MasterCard or Discover.
Checks should be paid to the order of CMoore Awards. If you wish to pay via credit card please be sure
to include all necessary information for correct processing including, card number, expiration date and
verification code. First time customers, please fill out a new account application to obtain an account.
